BA Is Shite

BA Is Shite

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The latest news and views on British Airways, the world's "favourite" airline.

Monday, 18 February 2008

Late Again! II

Late Again! II
Congratulations to British Airways (BA) for ensuring that my return flight from Stockholm to London last night was only 30 minutes late.

Needless to say, no explanation was provided.

I guess that counts as an improvement in customer service?

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