My much delayed flight to Stockholm finally took off at 18:00 (almost 4 hours late).
I finally got to the bottom of the reason for the delay. It seems that a combination of heavy snowfall and a lack of de-icing equipment in Frankfurt caused the delay.
Whilst BA cannot be held responsible for the weather or probably the lack of de-icing equipment, BA should have communicated the reasons for the delay to their customers.
On board, despite that fact that it was well past "teatime", afternoon tea was served.
The reason?
Catering is now provided by DHL who, so I am advised, aren't very good at "customer care".
The two finger sandwiches were an inadequate repast, and were of poor quality (total lack of taste and frozen bread).
That is what you get when you hire a logistics company to provide the catering!
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