The Telegraph reports that British Airways is racing to the bottom, wrt inflight etxras etc.
Disgruntled cabin crew have provided a list to BA management of recent changes they say are diminishing the carrier’s reputation, the Sunday Times reported,
including the loss of first-class perks, such as free amuse-bouches
with customers’ first drink, no more fresh flowers in the first class
toilets, and the downsizing of complimentary washbags.
One cabin crew employee, who has been with the airline for
12 years, told the newspaper staff were “embarrassed by the state of the
product. The only thing not being cut is the prices”.
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