BA Is Shite

BA Is Shite

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The latest news and views on British Airways, the world's "favourite" airline.

Thursday 2 August 2007

Missing Airmiles II

Response from BA:

"Dear Ken Frost

As the flight(s) you are claiming for were operated by a partner airline, we are unable to update your account without copies of the boarding passes and ticket stubs from the flight(s) in question. This allows us to verify the information before crediting your account. Their contacts details can be found at:

http://www.ba.com/servicecentres

We always recommend you save your ticket receipts and boarding passes until the flights have been added to your account, in case of discrepancy.

Thank you for emailing us and we hope to resolve this swiftly for you.

Regards

British Airways Executive Club
"

All very well, but our executive club numbers were registered in the system with the ticket purchase.

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