Missing Airmiles VII

BA finally show some flexibility, by telling me that my itinerary will suffice. They of course still refuse to confirm that, had they the incilination, they could verify that we were on the flight (without the need for any domcumentation from me).

"Dear Mr Frost

Thank you for your email.

For me to be able to look into crediting missing flights to your Executive Club account, I will need you to send copies of your boarding passes and ticket stubs, or a copy of your travel itinerary, to our Travel History Department at the following address:

British Airways Executive Club
Travel History Department
PO Box 111
Sudbury
Suffolk
CO10 2FB

Thank you again for your contact.

Regards


British Airways
Executive Club
Customer Services"

I duly emailed the itinerary:

"Here is the itinerary.

I would still appreciate an answer to my question though.

Thanks

Kind regards

Ken Frost"

They could not open it, and again ignored my question:

"Dear Mr Frost

Thank you for your email.

I'm afraid I am unable to open attachments withins emails due to security reasons. Can you please send or fax a copy of your itinerary to me.

Thank you again for your help.

Regards


British Airways
Executive Club
Customer Services"

My note to them, as they of course had not advised me of a fax number:

"Please advise fax number, thanks"

Finally, on receiving the fax number, I faxed the itinerary:

"Faxed

Please confirm safe receipt.

Thanks"

Needless to say, I received no confirmation of the safe receipt of the fax.