As the current BA strike action ends today, some of BA's passengers (or is it customers?) may be feeling relieved that they can look forward to enjoy a period of strike free travel.
Unfortunately this "euphoria" (does anyone ever feel "euphoric" these days about having to fly?) may be short lived.
Reuters report that a new ballot for further strike action will be taken by Unite. The vote is expected to take place mid July (just in time for the summer holidays).
It is clear that both the union and management have given up on the concept (oft repeated, but seldom believed) of "customer service".
This dispute is nothing more than a pissing contest between the union and management. The welfare of the staff, the needs of the customers and value of the brand have long since been forgotten and ignored.
It is sad to see a once respected company be destroyed in this manner from within.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.