BA Is Shite

BA Is Shite


The latest news and views on British Airways, the world's "favourite" airline.

Wednesday 21 May 2008

Ladbrokes Falls Out With BA

An interesting story in The Times today:

"Chris Bell, the chief executive of Ladbrokes, is refusing to allow any of his 14,000 staff to fly with British Airways after the airline tried to force his teenage daughter and her friend off a flight back from Barbados.

The private dispute, which has ratcheted up into a corporate row, could cost BA £2 million in business and has forced Willie Walsh, BA's chief executive, to intervene personally in an effort to defuse the situation

It is interesting because airlines (not just BA) regularly overbook their flights (see my own experience of flying to Stockholm). The difference being that if you are not big/strong enough to argue with them they will walk all over you.

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