BA Is Shite
BA Is Shite
Text
The latest news and views on British Airways, the world's "favourite" airline.
Monday, 15 March 2010
BA Strike Update
A BA source has told the BBC that it was "fairly likely" that there would be an announcement this afternoon about which BA flights will be cancelled this weekend because of the strike.
Friday, 12 March 2010
Destroying The Brand - Strike
Unite and BA management continue to do their best to destroy the BA brand.
The BA cabin crew strike will go ahead, for three days from 20 March and for four days from 27 March.
Unite state that they will not strike over Easter. However, they warn that there may be more strikes after 14 April.
No company lasts forever, the union and management of BA would do well to remember that.
The BA cabin crew strike will go ahead, for three days from 20 March and for four days from 27 March.
Unite state that they will not strike over Easter. However, they warn that there may be more strikes after 14 April.
No company lasts forever, the union and management of BA would do well to remember that.
Labels:
BA,
brand,
British Airways,
customer relations,
strike,
unite
Wednesday, 20 January 2010
Some Free Advice
Speaking as a long suffering customer of BA, I would like to "gently" remind both Unite and the management of BA that you would be well advised to settle your ongoing and tedious dispute without causing disruption to services.
There is no guarantee, under present economic conditions, that BA will actually be around in a year's time.
There is no guarantee, under present economic conditions, that BA will actually be around in a year's time.
Monday, 18 January 2010
Another Strike Ballot
The BA staff union (Unite) has announced that it will ballot British Airways cabin crew again on possible strike action.
The outcome, this time, is not so clear cut.
It is evident (see previous article on this site) that not all members who voted for strike action before Christmas were happy that the strike proposed post ballot by Untie was to last 12 days over Christmas.
The outcome, this time, is not so clear cut.
It is evident (see previous article on this site) that not all members who voted for strike action before Christmas were happy that the strike proposed post ballot by Untie was to last 12 days over Christmas.
Saturday, 19 December 2009
The BA Strike, Unite, Willie Walsh et al
My return flight from Beijing yesterday gave rise to an interesting discussion with a member of BA staff, and indeed a number of observations about the "quality" of BA.
Seemingly, if the member of staff is to be believed, the much vaunted vote for strike action (due to start on 21 December and last during Christmas) was based on "misinformation" being disseminated by the BA union (Unite) to the staff; the staff member used the word "conned".
I am told that the staff were given to believe that the strike action would be a series of one/two day strikes, over a period of time, not a 12 day strike over Christmas.
Why would this be a problem?
Aside from the obvious issues of further destroying the BA brand, the other key problem would be the fact that BA staff themselves would find their Christmas flight plans "inconvenienced".
Ironically, despite the fact that staff tell me that Walsh is not respected (and by some staff loathed), the injunction stopping the strike has been in the best interests of the staff (who want to travel during Christmas).
Regarding my own experiences of the Beijing/Heathrow flight yesterday; here are a few observations:
1 It took off one hour late.
2 The pre meal canapes were foul, I spat one out into my napkin it was so bad.
3 The inflight sky phone did not work in my seat.
4 One of the back panels of another chair fell off during the flight.
5 The inflight TV (not movies) shows were the same as those shown on the outward journey to Beijing on Sunday.
6 The touch screen TV was filthy, and needed to be pressed very hard to actually function.
7 It took an interminable length of time for bags to appear on BA's "ultra efficient" baggage belt in Heathrow terminal 5.
8 There were no baggage carts, in view, at terminal 5 baggage reclaim.
From my biased perspective as a "passenger" (or as BA would have us believe "customer") the brand is tired, and the equipment/facilities in need of a serious overhaul/upgrade.
As a "national flag" carrier it is not something to be proud of.
Seemingly, if the member of staff is to be believed, the much vaunted vote for strike action (due to start on 21 December and last during Christmas) was based on "misinformation" being disseminated by the BA union (Unite) to the staff; the staff member used the word "conned".
I am told that the staff were given to believe that the strike action would be a series of one/two day strikes, over a period of time, not a 12 day strike over Christmas.
Why would this be a problem?
Aside from the obvious issues of further destroying the BA brand, the other key problem would be the fact that BA staff themselves would find their Christmas flight plans "inconvenienced".
Ironically, despite the fact that staff tell me that Walsh is not respected (and by some staff loathed), the injunction stopping the strike has been in the best interests of the staff (who want to travel during Christmas).
Regarding my own experiences of the Beijing/Heathrow flight yesterday; here are a few observations:
1 It took off one hour late.
2 The pre meal canapes were foul, I spat one out into my napkin it was so bad.
3 The inflight sky phone did not work in my seat.
4 One of the back panels of another chair fell off during the flight.
5 The inflight TV (not movies) shows were the same as those shown on the outward journey to Beijing on Sunday.
6 The touch screen TV was filthy, and needed to be pressed very hard to actually function.
7 It took an interminable length of time for bags to appear on BA's "ultra efficient" baggage belt in Heathrow terminal 5.
8 There were no baggage carts, in view, at terminal 5 baggage reclaim.
From my biased perspective as a "passenger" (or as BA would have us believe "customer") the brand is tired, and the equipment/facilities in need of a serious overhaul/upgrade.
As a "national flag" carrier it is not something to be proud of.
Labels:
Beijing,
brand,
British Airways,
strike,
unite,
Willie Walsh
Sunday, 13 December 2009
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