BA's decision to stop flights because of the snow has been criticised by aviation experts.
See The Telegraph.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
BA Is Shite
BA Is Shite
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The latest news and views on British Airways, the world's "favourite" airline.
Sunday 19 December 2010
Friday 10 December 2010
Delays IV
My much delayed flight to Stockholm finally took off at 18:00 (almost 4 hours late).
I finally got to the bottom of the reason for the delay. It seems that a combination of heavy snowfall and a lack of de-icing equipment in Frankfurt caused the delay.
Whilst BA cannot be held responsible for the weather or probably the lack of de-icing equipment, BA should have communicated the reasons for the delay to their customers.
On board, despite that fact that it was well past "teatime", afternoon tea was served.
The reason?
Catering is now provided by DHL who, so I am advised, aren't very good at "customer care".
The two finger sandwiches were an inadequate repast, and were of poor quality (total lack of taste and frozen bread).
That is what you get when you hire a logistics company to provide the catering!
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
I finally got to the bottom of the reason for the delay. It seems that a combination of heavy snowfall and a lack of de-icing equipment in Frankfurt caused the delay.
Whilst BA cannot be held responsible for the weather or probably the lack of de-icing equipment, BA should have communicated the reasons for the delay to their customers.
On board, despite that fact that it was well past "teatime", afternoon tea was served.
The reason?
Catering is now provided by DHL who, so I am advised, aren't very good at "customer care".
The two finger sandwiches were an inadequate repast, and were of poor quality (total lack of taste and frozen bread).
That is what you get when you hire a logistics company to provide the catering!
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
Thursday 9 December 2010
Delays III
A further delay in the departure of my flight to Stockholm has just been announced, it will now depart (unless this estimate is wrong as well) at 17:02 (almost 3 hours late).
BA staff still have no explanation for the delay.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
BA staff still have no explanation for the delay.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
Delays II
It seems that today is going to be a tedious travel day, courtesy of BA.
My flight to Stockholm, originally scheduled to depart at 14:15, is now scheduled to depart at 16:15 (a further delay of 30 mins from the earlier delay notice posted by BA).
I have asked BA staff here as to why there is a delay, they do not know.
Well done BA!
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
My flight to Stockholm, originally scheduled to depart at 14:15, is now scheduled to depart at 16:15 (a further delay of 30 mins from the earlier delay notice posted by BA).
I have asked BA staff here as to why there is a delay, they do not know.
Well done BA!
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
Delays
BA has the pleasure of my custom today on a flight to Stockholm
In keeping with tradition, the flight is delayed by 1.5 hours.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
In keeping with tradition, the flight is delayed by 1.5 hours.
www.baisshite.com the latest news and views on British Airways, the world's "favourite" airline. This site contains updates on the ongoing strike action, and dispute between BA and Unite.
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