Well done BA for further damaging their already badly soiled brand value.
I made a bold and futile attempt to contact their reservations line this morning, on 0870 850 9 850 (the number specified on their website).
Having pressed the various option buttons, and listened to the "tinny" music, I was informed that I had dialed the wrong number and was given a new number to dial.
Can you guess what that was?
Yes, that's right 0870 850 9 850!
I rang the Executive Club, and was told that in fact the number should be 0870 850 4 850 and that the BA website was wrong.
I rang the new number...
Guess what?
I had the very same experience.
Well done lads!
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