BA's ongoing PR, customer relations and logistics catastrophe wrt Terminal 5 Heathrow continues apace.
British Airways has scrapped plans to move its long-haul operations to Terminal 5 at the end of this month.
BA say that they want to "iron out" the problems at T5, before completing the transfer of flights. They expect to move their long-haul flights in June 2008.
Given the shambles so far, this decision is probably very wise.
However, other airlines are fuming.
Nigel Turner, chief executive of bmi, said that bmi was given only 30 minutes' notice of the decision.
"It is an absolutely outrageous announcement and done with no thought, consideration or consultation of any other airline other than BA.
The sequence of moves affects over 50 airlines, including bmi, at Heathrow. The programme and timescale of changes was agreed in joint consultation with all airlines that are now geared up to undertake the moves as agreed."
BA may well face legal action over this last minute decision, which shows that they have no confidence in the new terminal.
A complete mess from start to finish.
How is it that the board of BA continues to remain in place?